FAQ'S

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01)    What services do you offer?
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We offer a comprehensive range of branding services, including logo design, brand strategy, brand identity design, packaging design, website design, apparel graphics and brand collateral tailored specifically for high-end sustainable businesses.

02)    What does the logo design process look like?
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Our logo design process typically begins with a discovery phase to understand your brand's identity and values. During this discovery phase we meet with the client and do our own market- and competitor analysis. This allows us to craft a completely unique logo with a strong competitive edge and stand out over your competition. During the process we provide 3 distinct design proposals. Each proposal offers a unique direction for the client to choose from. Up to three rounds of revisions are included in the package. Any additional revisions beyond the initial three will include an additional small fee.

03)    What does the brand identity process entail?
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Our brand identity packages offers the essential foundation for establishing a unique and recognizable brand presence. It includes one design proposal with up to three rounds of revisions. Additional revisions are subject to a small fee per change. A cohesive brand identity not only fosters brand recognition and loyalty but also communicates the brand's values, personality, and positioning effectively, ultimately driving customer engagement and business success.

The brand identity process involves developing a cohesive visual identity system for your brand, including color palette, primary and secondary typography, imagery style, and brand guidelines. We ensure that all elements work together harmoniously to convey your brand's personality and message effectively.

04)    What types of websites do you work with?
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We specialize in designing and developing various types of websites, including e-commerce websites, corporate websites, portfolio websites, and informational websites, tailored to meet the specific needs and objectives of high-end/sustainable businesses. For more elaborated projects we work with Webflow and Shopify, and for simple/owner-friendly websites we use WIX and Squarespace. We charge different rates depending on platform used, and the extent of the design.

05)    What is brand collateral?
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Our brand collateral package extends your brand identity seamlessly across tangible touch points, including 3 basics, for example: hang tags, business cards, and main packaging design. These elements serve as vital extensions of your brand, reinforcing brand recognition and leaving a lasting impression on customers. Should you require additional brand collateral such as look-books and catalogues, retail displays and signage, packaging inserts, point-of-sale materials, social media graphics, social media templates, email templates, presentations, banners, billboard designs, stickers, etc, we can include these as add-ons for an additional fee. Investing in comprehensive brand collateral ensures consistency across all brand touchpoints, fostering trust, loyalty, and ultimately driving business success.

06)    What is your process for onboarding new clients?
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Our onboarding process begins with an initial free consultation to discuss your branding needs and goals. From there, we develop a tailored proposal outlining our recommended strategies and timeline for the project. Once approved, we work closely with you at every stage of the process to ensure a seamless and successful outcome.

07)    What products and file types are received upon completion of a project?
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Upon completion of a project, clients receive all relevant deliverables, including source files, high-resolution images, design mockups, and any other assets specified in the project scope. File types may include vector files (AI, PSD, SVG), raster images (JPEG, PNG), and document files (PDF).

When we work with brand collateral, we typically work with 3's as a default if not specified in the contract. This means we will deliver 3 products of your choice, within the range offered by us.

08)    How do you integrate sustainability into your branding strategies?
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We deeply understand the values and mission of sustainable companies and weave them into every aspect of the branding process, from design aesthetics to messaging and communication strategies.

09)    How do you ensure that your branding solutions align with our company's values and goals?
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We begin by conducting thorough research and consultation to understand your company's mission, values, target audience, and market positioning. This allows us to tailor our branding strategies to perfectly reflect your unique identity and goals.

10)    How do you measure the success of your branding efforts?
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We measure success based on a combination of quantitative metrics, such as increased brand visibility, customer engagement, and sales growth, as well as qualitative factors, such as brand perception and customer feedback.

11)    What are your prices and fees?
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Our pricing varies depending on the scope and complexity of the project. We provide transparent pricing estimates during the initial consultation phase and outline all fees and charges in our project proposals. We work on projects for as little as $1.200USD which can range up to $30.000USD.

12)    What payment methods do you accept?
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We accept various payment methods, including bank transfers, credit/debit cards, and online payment platforms such as WISE, to ensure convenience and flexibility for our clients.